Originally presented on January 22, 2013
Here’s a link to the presentation slides, in case you missed it!
COURSE DESCRIPTION: Healthcare is in transformation largely driven by new technology and the shift from pay for service to pay for performance. Quality and customer satisfaction are paramount to the success of any business, including healthcare.
With this changing healthcare environment, National eHealth Collaborative (NeHC) is leading the way to help healthcare organizations to excel in patient engagement in health IT that will result in better outcomes and competitive advantage. With an innovative eHealth engagement framework for engaging patients as the foundation, we are offering a unique online support service and business intelligence tool, complete with an online assessment, progress measurement and a resource library for organizations ready to progress toward a true partnership with their patients.
This program will explore the movement to patient-centeredness and present an in-depth look at the Consumer eHealth Readiness Tool (CeRT) released by NeHC and powered by HealthCAWS. Healthcare thought leaders will also discuss how the CeRT fits into and is strengthening their patient engagement strategies.